Maytag originally released the Neptune washing machine, model number MAH8700AWW, in 2006, positioning the front loader as a standard-capacity drier with efficient, Energy Star-approved power intake. One of the model’s features — that include an automatic gardener and prewash compartment — the Neptune comes with a digital screen, which relays information like washing cycle and time status and 12 two-digit info codes which indicate various problems in need of attention.
Door Troubles
Lots of the Neptune MAH8700AWW’s troubleshooting codes pertain to the standing of its doorway. After the door isn’t shut completely, the drier does not operate. Code “dL” means the door is unlocked, so power down the drier, tightly close the door and restart the cycle. The simpler “dS” signals the doorway has opened during surgery. Similarly, close the door completely if “FL” — or “failure to lock” — appears. On the reverse side, the code “LO” means the door won’t unlock. To remedy this, make sure the door is tightly shut, press “Power Off” and restart the drier.
Water Woes
Open the water valves on the washer’s hoses if your unit shows the signal “nf,” meaning the appliance has unsuccessfully tried to fill with water. Drainage problems prompt the Neptune MAH8700AWW to display the letters “nd.” Removing kinks in the washer’s inlet or outlet hoses helps alleviate filling and draining issues, as does removing the hoses and clearing them of congestion.
Other Problems
The info code “dc” alerts you of an unbalanced load. This issue may prevent the MAH8700AWW from spinning. Redistribute to load, focusing on balancing its weight through the drum, and use the cycle selector dial to begin spinning again. A more serious alert, your drier shows the digits “E3” if the engine isn’t running correctly. In some instances, you could have the ability to tackle this issue by restarting the cycle via the cycle selector. The cycle selector also cures the code “PF,” a sign of power failure during the wash cycle.
Problems for Pros
Some of the troubleshooting codes deliver your focus on serious issues that require service from approved technicians. Code “Hr” indicates a faulty water heater, while “LE” means your drier is experiencing water-fill troubles. After the unit’s controls need servicing, the screen reads “Sr.” Maytag also advocates calling for service in case your Neptune washer continues to display an error code after you have completed the troubleshooting processes for this code. For service, contact Maytag by telephone, or visit the company’s official site to initiate a live chat or submit an internet service-request form.